Healthcare IT · Compliance · AI · Security

Your practice's entire technology department. One partner.

Independent clinics juggle six vendors to keep the lights on — IT, HIPAA, cameras, billing, marketing, and whoever set up the Wi‑Fi three years ago. We replace that with one accountable team that knows healthcare.

Serving Hillsborough, Pinellas & Pasco counties — onsite and remote.

20+ yrs
In healthcare technology, operations and compliance — not a generalist IT reseller
1–20
Provider practices are our focus: independent, owner-operated and multi-location clinics
24/7
Emergency support, proactive monitoring and a named person who answers

What we fix

If you recognize three of these, we should talk.

These are the patterns we see over and over in owner-operated clinics. The symptom is rarely the real problem.

"IT only fixes printers."

Technology is treated as a utility instead of risk management. Nobody owns security, backups, or what happens when a server dies on a Friday.

Managed IT & cyber oversight
"We're not sure we'd survive an audit."

Training is ad hoc, policies are a binder nobody has opened, and there is no evidence trail showing any of it actually happened.

Compliance Shield
"Claims keep getting denied."

No front-end eligibility verification SOP and no audit discipline on the revenue cycle. Money leaks quietly, every single week.

Revenue integrity audit
"The phone rings out at lunch."

Front desk is one person deep. Missed calls are missed patients, and nobody is measuring how many.

AI front-desk agents
"Patients can't find us online."

Inconsistent name, address and phone data across the web means Google — and now ChatGPT — can't confidently recommend you.

AI search visibility
"Anyone can walk into the back office."

Doors on shared keys, cameras that were never wired up, no record of who entered the records room. These are HIPAA physical safeguards, not luxuries.

Physical security & access control

Services

Five lines of work, one relationship.

Most clients start with one and add the rest as trust builds. You are never handed off to a different company halfway through.

Line 01

Managed IT & Network Security

The day-to-day foundation. Everything that has to work before anything else can.

  • Desktop, laptop and mobile device support
  • EMR/EHR integration and troubleshooting
  • Network cabling, Wi‑Fi and firewall management
  • VOIP and communication systems
  • Cloud migration — Azure, Microsoft 365, AWS
  • Backup, disaster recovery and 24/7 monitoring
  • Onsite and remote support, patch management

Recurring — per device / per seat

Line 02

HIPAA Compliance & Governance

Audit-ready year round, with the evidence to prove it — delivered through our Compliance Shield platform.

  • Security Risk Assessment (SRA) and remediation
  • Privacy & Security policies and procedures
  • Annual staff HIPAA training with certificates
  • Policy attestation tracking per staff role
  • Business Associate Agreement (BAA) vault
  • Microsoft 365 / Google Workspace PHI audit
  • 42 CFR Part 2 and behavioral-health specifics

Recurring — subscription per clinic

Line 03

AI & Workflow Automation

Applied where it removes real administrative drag — diagnosed before it is prescribed.

  • AI Workflow Assessment for clinic operations
  • AI front-desk and phone agents (BAA-backed)
  • Ambient documentation / scribe setup and training
  • Automated onboarding and offboarding in Microsoft 365
  • Prior-auth, intake and referral automation
  • Staff enablement so the tools actually get used

Assessment → project → retainer

Line 04 — New

Physical Security & Building Automation

The HIPAA Security Rule requires physical safeguards, not just digital ones. We design, install and monitor them — on the same network we already manage.

  • IP camera systems, recording and retention policy
  • Smart locks and access control — badge, PIN or mobile, with audit trails for records and medication rooms
  • Occupancy and presence sensors for exam rooms and after-hours alerting
  • Temperature and environmental monitoring for vaccine and medication refrigerators, server closets and labs
  • Lighting control, scheduling and energy management
  • Display and control screens — waiting-room boards, check-in kiosks, staff dashboards
  • Structured cabling and PoE backbone that ties it all together
  • Remote monitoring, alert routing and response

Project → monitoring retainer

Line 05

Growth & Revenue

Filling the schedule and collecting what you have already earned.

  • Local SEO and AI search visibility (GEO)
  • Google Business Profile and directory consistency
  • Reputation and patient review management
  • Revenue cycle & claims payment integrity audits
  • Denial reduction and coding correction
  • MACRA/MIPS and value-based care readiness
  • New service line feasibility and launch planning

Project → monthly retainer

How we work

Assess. Fix. Govern.

A method, not improvisation. Every engagement runs the same four stages, whatever the service line.

STAGE 01

Discover

A rapid, data-driven scan of your existing systems, vendors and workflows. We look at what is actually running, not what the documentation claims.

STAGE 02

Assess

Gap analysis against regulatory requirements and practical benchmarks, delivered as a prioritized roadmap with costs attached.

STAGE 03

Remediate

Hands-on correction of the compliance gaps, security holes and revenue leaks — sequenced so daily operations keep running.

STAGE 04

Govern

Ongoing monitoring, reporting and quarterly review so the problems you paid to fix do not quietly come back.

Packages

Three ways to engage.

Most practices don't want a menu of service codes — they want to know which one is them. Final scope and pricing follow discovery.

Stabilize

Projects from $5,000

For clinics in firefighting mode — high staff turnover, or an audit letter that just landed.

Outcome
A written clinic playbook, immediate HIPAA gaps closed, workflows stabilized.
Timeline
4–6 weeks
You get
Rapid health check report, 3–5 core SOPs, audit-readiness checklist.

Scale

Retainers from $2,500 / month

For multi-provider or multi-location groups, and practices preparing for sale or acquisition.

Outcome
MIPS/VBC readiness, vendor consolidation, governance that does not depend on the owner.
Timeline
Ongoing, 6+ months
You get
Monthly oversight, vendor SLA management, quarterly business review.

Start here

Three low-risk ways to find out where you stand.

You do not have to sign anything to get value out of the first conversation. Pick whichever problem is loudest right now.

No cost

Free IT Infrastructure Assessment

A structured review of your network, devices, backups and security posture, with a prioritized remediation plan you can act on with or without us.

About 1 week · No obligation

No cost

Microsoft 365 PHI Leak Check

Most clinics running Microsoft 365 are sharing more than they think. We audit external sharing, guest access, forwarding rules and retention, then show you exactly what is exposed.

2–3 days · Read-only access

Paid · Fixed fee

AI Workflow Assessment

A 45-minute operations review plus a written action brief naming the three automation opportunities worth doing first — and which one to start with. No hype, no tool dump.

Brief delivered within 5 business days

Book the first conversation

About

We are healthcare people who happen to be very good at technology.

Texoft serves independent medical, behavioral health and dental practices across Tampa Bay — the technology, compliance and growth work that keeps a clinic running.

Most IT companies learn healthcare on your dime. We came the other way — two decades inside clinic operations, health plans, EHR environments and compliance programs, then built the technology practice around what we already knew was broken.

That is why our first move is always an assessment rather than a proposal. We would rather tell you that three of your six vendors are redundant than sell you a seventh.

Compliance-firstHIPAA, HITECH and 42 CFR Part 2 aware — including behavioral health and addiction treatment requirements.
Locally basedTampa Bay. We show up onsite when it matters, and we know the Florida regulatory landscape.
Diagnose before prescribeWe lead with an operational audit, not a product pitch. Better-fit engagements, fewer surprises.
One accountable teamIT, compliance, AI, physical security and growth under a single relationship — no vendor finger-pointing.

Contact

Let's find out what is actually broken.

Tell us which of the three starting points fits, or just describe the problem. We reply within one business day.

Phone

(727) 330-2111

Email

info@texoft.us

Service area

Hillsborough, Pinellas and Pasco counties — onsite and remote.

Support hours

24/7/365 for managed service clients.

Please do not include patient information (PHI) in this form. We will move to a secure channel before anything sensitive is shared.