Texoft

Privacy Policy & Terms of Service

How we handle information, what we do and do not do with it, and the terms that govern our services.

Last updated 29 August 2026
Do not send patient information through this website. Our contact form is not a secure channel for Protected Health Information. If you need to share PHI, contact us and we will move to a secure, BAA-covered channel first.

1. Scope

Texoft, a Transworld Medical Management, LLC company (“Texoft,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you use texoft.us and our services.

This Policy applies to information we collect through our website, forms, communications, and in the course of delivering our services. When we process Protected Health Information (PHI) on behalf of healthcare clients, we do so under Business Associate Agreements (BAAs) and in accordance with HIPAA and applicable law. Where a client is subject to 42 CFR Part 2, we contract accordingly.

2. Information We Collect

  • Contact & business details — name, email, phone, organization, role and message content when you contact us or request a consultation.
  • Technical data — IP address, device and browser type, pages viewed and similar analytics information collected via server logs or consented analytics tools.
  • Service data — for clients, the information necessary to deliver services, such as system metadata, configuration and monitoring data. PHI is handled only under a BAA.

3. How We Use Information

  • Provide, operate, secure and improve our website and services.
  • Respond to inquiries, schedule consultations and communicate about services.
  • Perform security monitoring, diagnostics and support.
  • Comply with legal, regulatory, audit and contractual obligations.
  • With your consent, send relevant updates or marketing. You may opt out at any time.

4. Legal Bases

Depending on jurisdiction, our processing may rely on legitimate interests, contract necessity, consent (for certain marketing and analytics), compliance with law, and — in clinical contexts — HIPAA-governed Business Associate Agreements.

5. Sharing & Disclosure

  • Service providers that support hosting, security, communications, analytics or similar functions, under confidentiality commitments.
  • Clients and partners as needed to deliver contracted services.
  • Legal and compliance disclosures when required by law, regulation or subpoena, or to protect rights, safety or security.
  • Business transfers in the event of a merger, acquisition or asset sale.

We do not sell personal information.

6. Data Security

We apply administrative, technical and physical safeguards appropriate to the sensitivity of the data, including access controls, encryption in transit, least-privilege practices, logging and monitoring, and privacy and security training. No method of transmission or storage is 100% secure. Our specific safeguards are described in our Security Statement.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes and enforce agreements. Client records and PHI retention are governed by contract, BAA and applicable law.

8. Your Privacy Choices & Rights

  • Access, correction, deletion — you may request access to, correction of, or deletion of your personal information, subject to legal exceptions.
  • Marketing opt-out — use the unsubscribe link in any message, or contact us directly.
  • Cookies and analytics — you can manage preferences through your browser and, where offered, our cookie banner.

Patients of our healthcare clients should direct requests about their health records to the practice itself. As a business associate, we act on the covered entity’s instructions.

9. International Transfers

If we transfer personal information across borders, we use appropriate safeguards consistent with applicable data-protection law.

10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Our site may link to third-party websites or services. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes.

13. Contact Us

Questions about this Policy or your data?
Texoft — Transworld Medical Management, LLC
Tampa Bay, FL
Phone: (727) 330-2111
Email: info@texoft.us

Terms of Service

These Terms of Service govern your use of Texoft’s website and services. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Texoft website or services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree, do not use our Services.

2. Services Description

Texoft provides healthcare technology services including, but not limited to, managed IT and network security, HIPAA Security Risk Assessments, compliance programs and training, cloud migration, AI and workflow automation, physical security and building automation, and digital marketing and revenue cycle services. Specific services are detailed in a separate Service Agreement.

3. Account Registration

To access certain Services you may need an account. You agree to provide accurate registration information, maintain the security of your credentials, notify us immediately of any unauthorized use, and accept responsibility for activity under your account.

Healthcare compliance: as a provider of healthcare technology services, Texoft complies with applicable healthcare regulations including HIPAA. Our Business Associate Agreement sets out our specific obligations regarding PHI.

4. User Responsibilities

  • Comply with all applicable laws and regulations.
  • Do not use our Services for any unlawful purpose.
  • Do not interfere with or disrupt the Services.
  • Provide accurate information and keep it current.
  • Maintain appropriate security for your own systems and data.

5. Intellectual Property

All content on our website and provided through our Services — text, graphics, logos, policy templates, training materials and software — is the property of Texoft or its licensors and is protected by intellectual property law. You are granted a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes.

6. Payment and Billing

Fees are specified in your Service Agreement and payment is due according to its terms. Late payments may be subject to interest charges, and we reserve the right to suspend services for non-payment.

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary or confidential information received from the other. This obligation survives termination of these Terms.

8. Limitation of Liability

To the maximum extent permitted by law, Texoft shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill or other intangible losses resulting from your access to or use of (or inability to use) the Services, the conduct or content of any third party on the Services, or unauthorized access to or alteration of your transmissions or content.

9. Termination

We may terminate or suspend access to our Services immediately, without prior notice or liability, for any reason, including breach of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law provisions.

11. Changes to Terms

We may modify or replace these Terms at any time and will provide notice of material changes through our website. Continued use of the Services after changes constitutes acceptance.

12. Contact Information

Texoft — Transworld Medical Management, LLC
Email: info@texoft.us
Phone: (727) 330-2111
Tampa Bay, FL