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Privacy Policy
Your privacy is critically important to us. This policy outlines how Texoft Healthcare IT Solutions collects, uses, and protects your personal information.
1. Introduction
Texoft Healthcare IT Solutions ("Texoft", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Information: When you request information, schedule a consultation, or use our services, we may collect your name, email address, phone number, organization name, and other contact details.
- Technical Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior.
- Healthcare Information: In the course of providing services to healthcare organizations, we may process protected health information (PHI) as defined by HIPAA, always in compliance with applicable regulations.
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries and fulfill your requests
- To send administrative information such as changes to our terms or policies
- To improve our website, services, and customer experience
- To comply with legal obligations and protect against legal liability
Note on Healthcare Data: When processing protected health information (PHI) for healthcare organizations, we strictly adhere to HIPAA regulations and maintain a Business Associate Agreement (BAA) with our clients that outlines our responsibilities for protecting PHI.
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers who perform services on our behalf
- Healthcare organizations as necessary to provide our services
- Legal authorities when required by law or to protect our rights
- Business transfers in connection with any merger or sale of company assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
To exercise these rights, please contact us at privacy@texoft.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Texoft Healthcare IT Solutions
Attn: Privacy Officer
Email: privacy@texoft.com
Phone: (727) 330-2111
Terms of Service
These Terms of Service govern your use of Texoft Healthcare IT Solutions' website and services. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Texoft Healthcare IT Solutions website or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
2. Services Description
Texoft provides healthcare IT solutions including but not limited to:
- HIPAA Security Risk Assessments
- Secure Cloud Migration
- AI-Driven Operations
- Compliance and Security Services
- Disaster Recovery Planning
Specific services will be detailed in a separate Service Agreement.
3. Account Registration
To access certain Services, you may be required to create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
Healthcare Compliance: As a provider of healthcare IT solutions, Texoft complies with all applicable healthcare regulations including HIPAA. Our Business Associate Agreement (BAA) outlines our specific obligations regarding protected health information (PHI).
4. User Responsibilities
When using our Services, you agree:
- To comply with all applicable laws and regulations
- Not to use our Services for any unlawful purpose
- Not to interfere with or disrupt the Services
- To provide accurate information and update it as necessary
- To maintain appropriate security for your systems and data
5. Intellectual Property
All content on our website and provided through our Services, including text, graphics, logos, and software, is the property of Texoft or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes.
6. Payment and Billing
For paid services:
- Fees will be specified in your Service Agreement
- Payment is due according to the terms in your agreement
- Late payments may be subject to interest charges
- We reserve the right to suspend services for non-payment
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information received from the other party. This obligation will survive termination of these Terms.
8. Limitation of Liability
To the maximum extent permitted by law, Texoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Unauthorized access, use, or alteration of your transmissions or content
9. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes through our website. Your continued use of our Services after any changes constitutes acceptance of those changes.
12. Contact Information
For questions about these Terms, please contact us:
Texoft Healthcare IT Solutions
Email: info@texoft.us
Phone: (727) 330-2111